| Minto’s
Commitment to Privacy and the Personal Information Protection
and Electronic Documents Act (PIPEDA)
Your privacy is very important to us. Minto Developments Inc.,
which includes Minto Suburban Communities, MintoUrban Communities,
Minto Commercial Inc. and Minto Place Suite Hotel, is dedicated
to providing you with superior service while protecting your
privacy and safeguarding your personal information.
When you become a Minto customer in any one of our lines of
business, you will be providing us with personal information
relating to the lease of property, rental of a suite or purchase
of a property, along with the ensuing delivery of services
such as repairs and maintenance / correction of deficiencies,
etc. You may also be providing us with information regarding
your financial and employment status to facilitate financing
or approval of an application or information about your purchase
patterns, personal preferences and demographics.
As part of our established relationship with you, we will
use and retain your personal information for the following
purposes:
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To respond to your requests for product information.
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To complete business transactions with you and to provide
appropriate levels of service following the completion
of a transaction, such as a suite rental, lease or sale.
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To share personal information that we collect with other
service providers, such as utilities, banking institutions
and credit agencies, as well as trades and contractors,
etc. who perform various functions to assist in our delivery
of service to you. |
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We may also be required to provide personal information
to third parties for legal or regulatory purposes or to
the owners of properties we are providing management services
to. |
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From time to time, we will provide personal information
to a third party in order to conduct customer satisfaction
surveys. |
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We will use personal information at an aggregate level
to improve the quality and efficiency of our products
and services and to enhance our marketing efforts. |
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We may share your personal information within the Minto
group of companies to cross promote products and services
which we believe will be of interest to you. |
We prohibit the sale, transfer or sharing of personal information
with third parties for any other purposes than those identified,
without your consent, unless it is required by law.
When we collect personal information from you we will make
you aware of the purpose(s) for collecting, using or disclosing
the information and obtain your consent in an appropriate
fashion consistent with the sensitivity of the information.
If you wish to withdraw your consent for one or more purposes,
please notify the Minto customer service office serving you.
Please note that this may limit our ability or prevent us
from providing you with the products or services you desire.
We will rely on you to keep us informed of any changes in
your personal information. If you believe that the personal
information that we hold is incorrect, please contact the
Minto customer service office serving you to request a correction
or to view your file.
Appropriate measures are in place to protect the privacy
of your personal information against loss, misuse or unauthorized
access. Our staff members are sensitive to the nature of the
personal information you have entrusted them with.
Minto does NOT collect individually identifiable data from
our web site, other than information that you choose to provide
via an electronic mail message. Even when you choose to give
us this information, it is kept confidential.
Like most web sites, we do use log files. When guests visit
the Minto web site, we collect some basic information regarding
the use of our site. Information collected includes the amount
of traffic visiting the site, which pages are visited and
for how long. This information does not identify individual
users. It is used only at an aggregate level to help us understand
trends and patterns and to improve the quality of our site
for your use and enjoyment.
For our hotel patrons making reservations online, we have
implemented appropriate technical and organizational measures,
such as using encryption for transmission of credit card numbers,
to help us keep your information secure. For more information,
visit the Privacy Statement in the Hotel Reservations page.
None of the information collected from our site is sold,
traded or rented to others. The information that you supply
is used solely for the purpose of meeting your specific request.
Third Party Website Links
The Minto web site contains links to other web sites. Minto
is not responsible for the privacy practices or the content
of these web sites. Furthermore, a link to a non-Minto web
site does not mean that Minto endorses, controls or accepts
any responsibility for the content, or the use, of such web
site.
If you need further information on Minto’s privacy
practices or you feel that your personal information has not
been handled appropriately, please contact Minto’s
Chief Privacy Officer.
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